If your verification has been successfully completed, we sincerely apologize for the inconvenience you experienced. Due to this issue, all Dashers affected by the disruption, including you, are eligible to receive a reimbursement bonus of $150.00, which will be credited to your Crimson Card.

We understand that many Dashers were actively working, driving, and completing deliveries when this platform issue occurred. Because this situation created a significant disruption and raised potential safety concerns, we are requesting the maximum reimbursement amount currently available through our system.

A credit of $150.00 will be issued to your Crimson Card as compensation for the inconvenience caused. Please allow the standard processing time for the funds to appear in your account once you’ve completed your verification.